Account Security

Keep your GEMTOK account safe by regularly updating your password and monitoring your active login sessions. This guide explains how to change your password and manage logged-in devices.

Change Your Password

You can change your password anytime from the password settings page. For security reasons, you must enter your current password to set a new one.

Go to Change Password page: https://www.gemtok.live/account/password/

Make sure you are logged in to your GEMTOK account.

Fill in the password form:

Current Password - Enter your existing password to verify it's you
New Password - Enter your new password (minimum 8 characters, use a combination of letters, numbers, and symbols for stronger security)

Click Update Password or Save Changes to apply.

If successful, you will see a confirmation message that your password has been updated.

Re-login on other devices.

After changing your password, all other active sessions may be logged out automatically for security. You will need to log in again on other browsers or devices with the new password.

You must know your Current Password to change it. If you forgot your current password, use Forgot Password on the login page instead.
Do not share your password with anyone. GEMTOK staff will never ask for your password.
Avoid using the same password you use on other websites.

Forgot Current Password?

If you cannot remember your current password:

Go to login page: https://www.gemtok.live/en/login/
Click Forgot Password?
Enter your registered email address
Check your inbox and follow the reset link to create a new password

Manage Active Sessions

Active Sessions lets you see all devices and browsers where your GEMTOK account is currently logged in. Use this to monitor suspicious logins and log out devices you no longer use.

View Active Sessions

Go to Security page: https://www.gemtok.live/account/security/

Scroll to the Active Sessions or Login Sessions section.

You will see a list of sessions with details such as:

Device / Browser - e.g., Chrome on Windows, Safari on iPhone
IP Address
Login Date - When the session was created
Current Session label - Indicates the device you are currently using

Logout from a Specific Session

If you see an unknown device or you want to log out from another device:

On the Security page, find the session you want to end.

Click Logout, Revoke, or the X / Trash icon next to that session.

Confirm the action when prompted.

That device will be logged out immediately and will need to enter your password again to access your account.

If you notice a login you don't recognize:

Change your password immediately at https://www.gemtok.live/account/password/
Then revoke all other sessions from the Security page
Enable extra security if available and check your account for any unauthorized changes

Security Best Practices

Use a strong, unique password - At least 8 characters with uppercase, lowercase, numbers, and symbols
Change password regularly - Especially if you log in from shared or public computers
Check active sessions weekly - Make sure only your devices are logged in
Always log out after using GEMTOK on a public or shared device
Never share your credentials - Including with viewers or moderators
Be careful with phishing - Only log in via official domain www.gemtok.live

If you need further help, contact GEMTOK support through the official website.